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Shipping Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 to 48 hrs of placing your order and receipt/clearance of payment. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped and then again when they are delivered. No, we only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses. Return Policy for broken or defective items If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact" link on the website. Return Policy for non-defective, non-broken items Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns. Returns cannot be accepted after 30 days Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements. Please contact Customer Service for return authorization before returning merchandise. Address for returns Please send returns to the following customer service address, and please make sure to include the order ID number on the oustside of the box:
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